The short version
When you browse this website, send a coaching enquiry or work with me, I may use personal information to respond to you, provide coaching and keep the website secure. I aim to collect only what I need, handle it carefully and explain your choices clearly.
This notice applies to runningcoach200.com and related coaching communications and services. It should be read alongside any privacy notices provided by platforms you choose to use.
Who we are
The person responsible for your personal data (the data controller) is:
If you have a question about this notice or want to exercise your data protection rights, please get in touch by email.
Information we collect
Website visits
Technical information such as IP address, browser and device details, request times, pages requested and security or error logs may be processed by our hosting provider when you visit this site.
Coaching enquiries
When you complete the enquiry form, I receive your name, email address, any optional telephone or WhatsApp number, and the message you submit. I also process information you provide when you contact me directly by email or message.
Coaching clients
If we work together, I may process contact and billing details, race goals, training history, schedules, training logs, performance metrics, coaching feedback and communications needed to deliver and review your programme.
Health-related information
Where relevant to your coaching and where permitted by law, you may choose to provide injury history, limitations, recovery information or other health-related details. See Health information below for additional safeguards.
How we use your information
The UK General Data Protection Regulation (UK GDPR) requires a lawful basis for each use of personal information. The main purposes and bases are:
| Purpose | Lawful basis |
|---|---|
| Reply to an enquiry or arrange a consultation | Steps requested before entering a contract (Article 6(1)(b)), or legitimate interests in responding to correspondence (Article 6(1)(f)) |
| Plan, deliver and review agreed coaching | Performance of a contract (Article 6(1)(b)) |
| Keep the website and communications secure, diagnose issues and prevent misuse | Legitimate interests in operating a reliable and secure service (Article 6(1)(f)) |
| Maintain financial records and comply with legal obligations | Legal obligation (Article 6(1)(c)), where applicable |
| Use optional tracking or marketing technologies requiring permission | Consent (Article 6(1)(a)), where applicable |
Where I rely on legitimate interests, these are to answer genuine enquiries, communicate about the service and protect the website. I consider those interests against your privacy rights.
I do not use your coaching enquiry details to send unrelated marketing unless there is a separate lawful basis to do so.
Sensitive and health information
Information about an injury, medical condition or your health can be special category personal data under the UK GDPR. This requires an Article 6 lawful basis and an additional Article 9 condition.
Where I need this information for coaching and rely on explicit consent under Article 9(2)(a), I will request that consent separately before processing it. You may withdraw consent by emailing me. Withdrawing consent does not affect the lawfulness of processing before withdrawal, but it may limit coaching adaptations where the information is necessary.
Please avoid including detailed medical or injury information in the general website enquiry form. We can discuss a suitable and more private way to share relevant information during onboarding.
Services and platforms
To run the website and provide coaching, I use or may use third-party providers for specific tasks. These can include:
- HostingerWebsite hosting, infrastructure and related technical logs.
- Email and messaging providersHandling enquiries, coaching correspondence and calls, including Gmail and WhatsApp where used.
- Training platformsPlatforms agreed with you, which may include TrainingPeaks, Strava or Garmin Connect.
- SociableKIT / Google ReviewsIf the reviews widget is enabled, review content and related technical information may be handled by the widget and its providers.
- Administrative and payment providersOnly where needed for agreed coaching, invoices or payments; the providers and payment method depend on the arrangement.
Some services act as processors on my instructions, while others may act as independent controllers under their own privacy notices. I share only information reasonably necessary for the relevant service.
How long we keep information
I aim to keep personal information only for as long as it is needed for the purpose for which it was collected, or where a legal obligation requires a longer period.
When information is no longer needed, it will be deleted or anonymised unless there is a lawful reason to retain it.
Your data protection rights
Depending on the circumstances and the lawful basis used, you may have the right to access your information, correct inaccurate information, request deletion, restrict processing, receive certain information in a portable form or object to processing.
Your right to object: Where processing is based on legitimate interests, you can object to that processing. I will consider the objection in accordance with applicable law.
Where processing relies on your consent, you can withdraw it at any time by contacting alcaide.isaac@gmail.com.
If you have a concern, please contact me first so I can investigate. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator.
Keeping information secure
I take reasonable measures designed to limit unauthorised access, loss or misuse of personal information. These may include access controls, account security, secure website connections and limiting access to people who need it for legitimate purposes.
No website, email system or internet transmission can be guaranteed to be completely secure. Please avoid sending highly sensitive medical information through the general enquiry form.
Changes and contact
I may update this notice when my services, website technology or legal obligations change. The date at the top of this page shows when it was last revised. Significant changes will be highlighted where appropriate.
For any privacy questions, requests or concerns, contact:
alcaide.isaac@gmail.com